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Communication Skills Courses

Course Summary: 

>To develop language skills conducive to improved workplace performance.>To facilitate promotional and training opportunities.>To develop cross cultural strategies and perspectives in workplace interaction.

Course Content:

Spoken Communication Skills Courses.
Module 1 - Effective oral communication.
Module 2 - Pronunciation skills development.
Module 3 - Dealing with customers and clients.
Module 4 - Dealing with conflict.
Module 5 - Meetings.
Module 6 - Presenting information.
Module 7 - Conversation Networking Strategies in the Workplace.

Written Communication Skills Courses (Courses by Distance Mode).
Module 8 - Writing Skills for Work.
Module 9 - Essential Grammar and Spelling for the Workplace.
Module 10 - Report Writing.
Outcomes: 

Statements of Attainment

Eligibility: 

People of non-English speaking backgrounds who have overseas qualifications, training and/or skills and experience and who are not currently employed at their level of expertise.

Training Provider: 

NSW AMESRegistered with VETAB as an RTO

Dates and Times: 

On application.Modules 1-7: 4 hpw x 10 weeksModules 8-10: by distance learning

Location and Contact: 
City Centre AMES 92899108 or Burwood AMES 9744 3885, or email: amescourseinformation@det.nsw.edu.au
Fees: 

Fee applies
Fee for service. Prices are available on application.